The People Friendly Index

People-Friendly is
Profit-Friendly.

Friendliness, Quantified

We spent the past two years uncovering what drives disproportionate growth within organizations. The result of our work is the People-Friendly Index.

We studied companies with high and low NPS and ASCI scores. We got input from thousands of their customers. And we discovered extremely consistent and predictable drivers of those scores – four key dimensions based on 18 measurable markers that are weighted for each marker’s relative importance to people.

The People-Friendly Index is a powerful diagnostic tool that allows you to identify specifically where you’re underperforming as told by your own customers so you can allocate and prioritize resources and investments on the initiatives that will most likely drive business growth.

Download
the Whitepaper

OR

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With Us Directly
Download
the Whitepaper

OR

Connect
With Us Directly

What does it take to be a People-friendly business?

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The People Friendly Index:
A Guide to Disruptive Growth

Our research findings will show you:

  • The 4 key dimensions to becoming a people-friendly business.
  • How disruptor brands leverage people-friendliness to make their mark.
  • How to diagnose and prioritize the areas where your business can improve.